About Us

Open Protocol Technology Ltd (OPT)

OPT was founded to counter the effects of the reduction of choice in the fire & security market, caused by multinational companies buying out local competition, resulting in a less personalised and specific service at inflated rates.

Achieving Quality, Service and Value, the company’s founders have over 35 years of experience servicing local businesses, authorities, and end users across the North of England, offering genuine expertise in all aspects of electronic fire, security and allied systems, with strong individual reputations.

Experience gained from years in engineering, management and sales ensures that Open Protocol Technology listen to our customer needs and then meet their individual requirements. Investment in employees and management systems helps our team to remain enthusiastic and to deliver quality information and timely servicing to our clients.

Based in Eccleshall Staffordshire in newly acquired offices, Open Protocol Technology operates throughout the UK serving an ever increasing portfolio of blue chip customers. We recognise that each customer has different requirements and so provide the service tailored to the unique situation of each site and system. Every member of the Company is dedicated to providing the highest level of customer satisfaction.

Achieving Quality, Service and Value

Open Protocol Technology engineers are fully trained, qualified and experienced within their fields. Product and equipment training are an ongoing process, as well as continual field assessments and health and safety training, essential to ensure Open Protocol Technology’s is able to provide the high standards of quality and assurance required by our clients.

We aspire to meet the needs and requirements of all our customers, working in partnership, offering best practice advice, and ensuring that the systems we supply and maintain meet all legislative requirements and carry out the function for which they were intended.

Fire Alarm maintenance is the solid foundation on which Open Protocol Technology is built. Fire Alarm maintenance, as well as the design, installation and commissioning of Fire Alarm Systems are our area of excellence. Open Protocol Technology have demonstrated their commitment to providing the highest level of professionalism, customer service and satisfaction. All Fire Alarm maintenance is carried out in accordance with BS 5839, part 1:2002 + A2:2008, ensuring the life safety systems we service meet all legislative requirements and carry out the function they are designed for – providing safety for life and protection for property and equipment.

We believe that working in partnership with our customers, and providing information on the Fire Alarm System beyond that required by British Standards, will best enable our customers to meet the standards set under the Regulatory Reform (Fire Safety) Order introduced in 2006.